Measuring “success” in Scrum

1. Working Software ( stuff gets shipped ) “Working software is the primary measure of progress” . [ Manifesto ]
2. Sustainable ( = continious ) development. Developers don’t quit, don’t ask to change teams, don’t claim multiple granny funerals.
3. Extra – four key metrics to support software delivery performance: lead time, deployment frequency, mean time to restore (MTTR), and change fail percentage. ( time to deploy, how often deploys happen, backup time, how many times deploys fail ) GoCD https://www.gocd.org/

4. Predictability – delivering over 90% of commitments,

5. story acceptance rate, defect rate – tracking acceptance ( can track bug life as well)

6. HEART framework – Happiness, Engagement, Adoption, Retention, Task Success